Short answer
National accounts should look for a provider with installation and service coverage in every market, licensing in each state, centralized and listed monitoring, standardized designs by site type, portfolio-wide reporting, a dedicated account team, and a proven process for rollouts and new openings.
Evaluation checklist
- Coverage: installation and service technicians in all your markets.
- Licensing: current licenses for alarm and fire work in each state.
- Monitoring: redundant monitoring centers and relevant listings or certifications.
- Standardization: designs by site type and repeatable installation.
- Reporting: one dashboard for alarms, open/close, and service activity.
- Account management: a named team and regular business reviews.
- Rollouts: project management for openings, upgrades, and takeovers.
- Contracts: clear service levels and consolidated billing.
Disclosure: We have a commercial relationship with our featured partner, SafeStreets National Accounts. Learn more