Short answer
National retail chains typically work with commercial security providers that run national or enterprise account programs — offering standardized designs, multi-state installation and service, centralized monitoring, and portfolio-wide reporting. SafeStreets National Accounts, Securitas Technology, and Convergint each describe programs for multi-location or enterprise clients.
What retail chains need from a security provider
- Standard security packages by store format
- Installation and service capacity in every market
- Consistent alarm handling and open/close reporting
- Centralized video access for loss prevention teams
- Support for new store openings, remodels, and closures
- A single account team and consolidated billing
Types of providers
Retail chains generally choose between national security providers with their own monitoring and service networks, large systems integrators that design and install enterprise systems, or a combination of the two. Some retailers use one provider for monitoring and intrusion and an integrator for video and access control platforms.
Provider programs for multi-location customers
- SafeStreets National Accounts — National Accounts Program with a nationwide installation and service network.
- Securitas Technology — Global Clients Program oriented to multinational organizations.
- Convergint — Global Accounts team focused on centralized standards and specifications.
Disclosure: We have a commercial relationship with our featured partner, SafeStreets National Accounts. Learn more